The Park City Marriott has been using PHM for over a year now and we are extremely happy with the quality of their candidates as well as the quality of their professionals. We have worked with Dana Taylor (Director of New Business Development) and Kathleen Shorn (President) of PHM and we have been impressed with their knowledge, professionalism, and results. They have made our lives much easier.
“PHM is the leading supplier of hospitality consulting services to the hospitality industry”. This statement is very true. They have over 100+ consultants with an average of 23 years of experience, and have been servicing the Hospitality industry for 10+ years .They have experience in every major city and market, which makes their service indispensable.
We have primarily utilized PHM for Sales Task Force individuals/consultants. One of those task force assignments ended in a permanent hire for our hotel.
PHM’s motto is “Experience. Service. Results.” And they deliver on that motto every single time. We are very impressed with the quality of the sales people that they have found for us. We are a Marriott property and they always have provided candidates with a strong background in Sales, positive attitudes, service mentality, and a strong background in Marriott and Cl/TY (Marriott based Sales program). But, PHM will service all brands and independent hotels.
PHM has consistently provided top producers, as well as training our own team on Cl/TY. Their consultants help support the hotel and Sales team. Without their support when we have vacancies and their strong consultants, our hotel would have been challenged in making our goals.

Testimonial Stacie & Luis
Stacie & Luis
Director Human Resources / General Manager

I wanted to take that opportunity to let you know how appreciative we are that you have made Lucille part of our team. Lucille has been doing a fantastic job. Her hard work and dedication has really helped us out during a difficult time in our company.
We just wanted to make sure you know how much we valued and appreciated her.
Lucille was able to jump from task to task and make an exceptional impression to our customers. Her energy and her passion impressed me from the moment I met her. I have worked with many task force and no one would be able to compete with Lucille, she has set the bar so high, I am not sure if I will be able to find a candidate that will meet our criteria but we’ll try.
She is also an amazing person that will come and help even on weekends. Talk about dedication!
We are definitely sad to see her leave but I hope we will cross path again very soon and sometimes I do feel it is a nice gesture to share our appreciation.

Testimonial Laure
Area Director of Catering

I just wanted to send you a note and let you know that the work you and your team performed in support of the Group Intermediary audit was outstanding. In fact, your team went above and beyond what I was expecting to receive. The materials provided have allowed us to capture some quick wins and is helping us develop a longer term strategy for how to best utilize this segment. The best compliment is – we learned something (actually many things) we didn’t know before hand and are actively using the work to make changes.
Thanks for your assistance, and as always, I appreciate the outstanding work your team provides us.

Testimonial Mike Shemer
Mike Shemer
Vice President
Brand Operations
Upscale Brands Choice Hotels International

Gary did a great job for us. He is very hands on, the team likes him, and he is very competent in hotel engineering. I highly recommend him.

Testimonial Tom
General Manager
Embassy Suites by Hilton

Well sometimes it just takes time for great things to happen. I wanted to let you know we got a great extended stay booking starting today through end of September from one of the traveling nurses/medical institutions you contacted right here in Atlanta.
Thank you for job well done when you tasked force for us that we’ll probably continue to seem the harvest in the near future.

Testimonial Terri
Director of Sales & Marketing
HYATT house

I want to personally thank you for the work you accomplished while on your task force assignment with our Sales Team. You fit right in with team from the day you started. Your fresh perspective and ideas were certainly appreciated. Thank you for the time you spent with our new Sales Manager Sean onboarding him and the great follow up with all our Business Travel Accounts.
You are a true hospitality professional and PHM is certainly fortunate to have you on their task force team.
I look forward to the opportunity of using your services again in the future.
Best of Luck to you!

Testimonial Luz
Area Director of Sales